Consumers interested in home- and community-based services should call the Area Agency on Aging’s Information and Assistance Unit at 1-800-734-9603. Our qualified staff provides information, receives referrals for aging services, and conducts pre-screenings
for the Area Agency on Aging’s Assessment Unit.
An Intake Specialist receives information over the telephone, through the mail, or via
email concerning a person in need of services. The Information and Assistance Unit staff establishes the connection between consumers, programs, services, and resources.